Refund Policy

Spray Industries LLC
At Spray Industries LLC, we aim to keep things simple. Please read our return policy carefully to ensure a smooth return process.

Eligibility for Returns
All Sales Are Final. If there is an error with your order or a defect with the product please contact us so we can resolve the issue.

How to Start a Return
For all return requests, contact us at [email protected]. Be sure to include: Your order number
The products you wish to return, a brief description of why you’re returning them, photos if applicable. Once your return is approved, you’ll receive further instructions.

Return Shipping
Outside of defects, warranty issues, or other approved exceptions, customers are responsible for return shipping costs. Products must be sent to:

ATTN: Returns [Include Return Authorization #] [Your Return Address] [City, State ZIP]

Damages, Defects, or Incorrect Items
If your item is defective, damaged, or incorrect, notify us immediately. We’ll make it right as quickly as possible.

Non-Returnable Items
Please note that we do not accept returns on any chemicals, liquids, perishable items, hazardous materials, flammable liquids, gases, or used equipment. Unfortunately, we also cannot accept returns on discontinued items or gift cards. If you’re unsure whether an item qualifies for a return, reach out before purchasing.

Warranty Service
Warranty claims and replacements will be handled by the product manufacturer. We will assist in coordinating this process to the best of our ability.

Restocking Fee
For returns not due to warranty or defects, a 15% restocking fee may apply.

Refunds
Once we receive and inspect your return, we will notify you of the approval status. If your refund is approved, you’ll be refunded through your original payment method. Processing times may vary depending on your bank or credit card provider. In most cases, refunds do not include shipping, handling, or hazmat fees. The refund amount will be determined solely by Spray Industries LLC. If a refund is not approved, we will contact you to arrange return shipping. Return shipping is the customer’s responsibility. Any items not claimed within 30 days will be discarded.